Real estate and construction
13 released templates. Each passed a check on test data; it is switched on in the panel by the director, and a person decides on every proposal. Example results are illustrative: the names and companies in them are made up.
Property search
The problem it removes: Finding properties takes hours.
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What it does: Picks properties to match the client's request.
What a person decides: The final decision on the outcome.
For whom: Customer.
How to measure: Viewings from shortlists.
Viewing appointments
The problem it removes: Viewings fall through.
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What it does: Books viewings and sends reminders.
What a person decides: The final decision on the outcome.
For whom: Customer.
How to measure: Viewings that fell through.
Example result: “The viewing of the apartment at 42 Timiryazev St. is Thursday at 18:00. Agent Yerlan will meet you — I'll send his number in a separate message. Bring your ID — the owner will ask for it. We'll remind you the day before, and if plans change, just let us know.”
Cost estimates
The problem it removes: Estimates take a long time and have errors.
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What it does: A draft estimate from templates.
What a person decides: The price.
For whom: Staff member.
How to measure: Time per estimate; errors.
Project stages and photo reports
The problem it removes: The client can't see how the work is going.
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What it does: Stage-by-stage reports with photos.
What a person decides: Sending.
For whom: Client.
How to measure: “how's it going” calls from the client.
Example result: “Situation: stage 3 of 6, ‘Electrical,’ finished October 7 — 2 days ahead of plan, with 12 photos in the report; stage 4, ‘Floor screed,’ has started, due October 18. Key point: to avoid stalling at stage 5, we need your tile choice by October 12. Options: 1) pick from the 3 options we sent — work continues without a pause; 2) your own choice — fine, but delivery takes up to 10 days. Recommendation: 1, unless you have specific wishes. Today: review the photos and the tile options.”
Transaction documents
The problem it removes: Transaction documents get mixed up.
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What it does: A document checklist and deadlines.
What a person decides: Signing.
For whom: Staff member, customer.
How to measure: Deals delayed by documents.
Example result: “Checklist: buying an apartment with a mortgage, per the bank's and the company's memos. Buyer: ID, income certificate (valid 30 days — get it no earlier than November 1), pension fund statement. Seller: title document, technical passport, certificate of no encumbrances (valid 10 days). Agent: deposit agreement, property appraisal. Bank approval — up to 5 business days. Missing: the property appraisal. To decide: the closing date.”
Mortgages: down payment and programs
The problem it removes: The client wants to buy but doesn’t know if they have enough for a down payment or which mortgage fits — so they put it off.
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What it does: Explains from the agency’s guide which mortgage programs exist, the required down payment, the term, and which documents to gather — the bank makes the approval.
What a person decides: Applying to the bank and choosing the program.
For whom: Client.
How to measure: Mortgage applications from chat.
Property listing
The problem it removes: Krisha.kz listings get thrown together — key facts missing, typos — and the wrong buyers call.
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What it does: Writes a Krisha.kz and social media listing from the agent’s notes: headline, key facts, neighborhood and amenities, price, and how to book a showing.
What a person decides: Price and publishing.
For whom: Buyer.
How to measure: Calls from the listing; time per listing.
Rental inquiries
The problem it removes: Dozens of people message about a rental listing, and the same questions get answered by hand.
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What it does: Answers prospective renters: whether it’s available, the rent and what’s included, the deposit, whether kids and pets are OK, and when to view — from the property card.
What a person decides: Choosing the tenant and lease terms.
For whom: Renter.
How to measure: Showings from inquiries.
New-build buyer inquiries
The problem it removes: Buyers ask about completion dates, floor plans, and installment plans for a new building — and wait a day for an answer.
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What it does: Answers buyers about apartments in a residential complex: available layouts and price per m², completion date, developer installment plans, and how to reserve — per the complex’s price list and sales rules.
What a person decides: Reserving the unit, discounts, and contract terms.
For whom: Buyer.
How to measure: Sales office visits from chat.
Showing report for the property owner
The problem it removes: The owner goes weeks without hearing how the sale is going and switches to another agent.
More detail
What it does: Writes the owner a weekly report from the showing and inquiry log: who came and called, what buyers say about the property, recurring themes, and what we propose next.
What a person decides: Changing the price and terms of sale.
For whom: Property owner.
How to measure: Owners who renewed with the agency.
Example result: “Gulnar, here’s this week’s report on your apartment at 5 Saraishyk St. Everyone at the showings liked the view and the renovation, but buyers are put off by the lack of parking. The Seitkaliyev family wants a second viewing on Saturday — an offer may follow. I suggest adding photos of the courtyard and the neighboring building’s parking garage to the listing. We’ll discuss price after Saturday.”
Post-showing comparison
The problem it removes: After three showings, the client mixes up which apartment had the renovation and which was near the school — and the decision stalls.
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What it does: Sends the client a short comparison of the apartments viewed, from the agent’s notes: pros and cons, prices, which best fits their request — and the next step.
What a person decides: Choosing an apartment and making an offer.
For whom: Client.
How to measure: Second viewings after first showings.
Unit handover and punch list
The problem it removes: At handover, new owners find defects and don’t know where to report them or when they’ll be fixed.
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What it does: Tells new-build buyers about the unit handover: how to book, what to bring, how to submit punch list items, and the review deadline — per developer rules.
What a person decides: Accepting items under warranty and the fix deadline.
For whom: Buyer.
How to measure: Punch list items reviewed on time.
Example result: “Assel, handovers in Block 3 are by appointment on weekdays from 10:00 to 18:00 — bring your ID and your shared-equity contract. We record any issues in the handover report with you present; if you find something later, send photos to this chat and we’ll log a request. Reviews take 10 business days. What time should I book for you?”
Lease renewals
The problem it removes: A lease ends out of the blue — and the apartment sits empty for a month while a new tenant is found.
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What it does: Finds leases ending in the coming weeks and drafts messages to tenants: renewing or not — based on the landlords’ notes.
What a person decides: New rent and lease renewal.
For whom: Tenant.
How to measure: Vacant days between tenants.
Example result: “Good afternoon, Yerlan! The lease on the apartment at 10 Koshkarbayev Ave. ends November 30. The landlord is happy to renew for another year on the same terms. Please let us know by November 15 whether you’re staying — if so, we’ll prepare a lease amendment.”
Basis: product documentation; the platform code. This page describes what exists in this build, not what is planned.