15directions · three in the Pilot package
AI employees
From support to procurement: drafts, summaries and tasks within permissions and budget.
All AI employeesFor clinics, education centres, service companies and sales teams in Kazakhstan
Every request under control. Every answer with its source.
Website requests land in one queue. Answers come from a knowledge base your staff have confirmed; everything else goes to a person.
Book a demo
30 minutes on one of your processes. No prepayment, nothing to install.
Free check of a school, kindergarten or clinic website (in Russian) In a minute we show whether a parent or patient finds the price, places and hours on the site — or messages you.
Diagram: how the chat handles a question
- Website question“How much is a professional cleaning?”
- Confirmed basea confirmed answer is found
- Replythe visitor gets it word for word
- Journalrecorded: which answer, which language
Website chat
Word for word
The visitor gets the text your staff confirmed — unedited.
Three languages
Kazakh, Russian and English, in the language of the question; a confirmed answer is needed in each.
No answer — a person
The chat offers to pass the question to a specialist with the contact details. The “Contact a specialist” button is always visible.
More detail
The organisation switches the chat on. It answers by itself only when an auto-reply policy is approved — one person proposes it and another approves it — and only with word-for-word wording from the confirmed base on allowed topics. By default there is no policy, and the question goes to a specialist. The chat does not send text written by a model.
Product
The AI employee prepares — a person decides
The clinic’s AI employee found free slots for a booking and prepared a reply to the patient. Booking and sending happen only after the owner decides, and the decision with its comment stays in the journal.
164permissions checked on the server · 18 roles
Control
Two-person approval, a daily AI spend limit, a decision journal and an emergency stop.
How control worksWebsite request intake
The form and chat put requests into one queue. A request with a contact becomes a CRM lead.
Website chatA knowledge base with sources
Prices, rules, frequent questions. Staff confirm every answer; outdated ones are withdrawn.
Knowledge base (in Russian)CRM and proposals
Companies, leads, deals. The owner approves the price; a person sends the e-mail.
CRM and salesWho it is for
Dental clinic
- The problem
- Questions about prices and appointments arrive in a steady stream, including outside working hours.
- What the platform does
- Prices and booking rules live in the knowledge base. A website request reaches the administrator with the contact and a prepared answer.
- A person decides
- Appointments, discounts and any medical question.
Start with: Website widget and prices in the baseSee how it works (in Russian)Clinic scenario
Multi-specialty clinic
- The problem
- Many departments and doctors — customers struggle to know whom to contact.
- What the platform does
- Requests are routed by department; answers come only from the confirmed base. There is no integration with a medical information system.
- A person decides
- Medical questions, diagnoses and prescriptions.
Start with: Request routingSee how it works (in Russian)Clinic scenario
Education centre
- The problem
- A seasonal stream of parents’ questions about fees, schedules and enrolment.
- What the platform does
- Answers from the confirmed base; requests with a contact wait in the manager’s queue. There is no scheduling module: the schedule is text in the knowledge base.
- A person decides
- Enrolment, discounts and payment.
Start with: Parents’ questions from the baseSee how it works (in Russian)Education centre scenario
Service company
- The problem
- Requests arrive through different channels; deadlines and statuses are unclear.
- What the platform does
- One queue, tasks with a deadline and an owner, a journal of every step.
- A person decides
- Site visits, the price of the job and agreements with the customer.
Start with: One queue and tasksService company scenario
Sales team
- The problem
- The speed and quality of the first reply depend on the individual manager.
- What the platform does
- Leads in the CRM, a draft reply and proposal, discount approval, and reminders after 3 and 7 working days.
- A person decides
- Discounts, terms and final agreements.
Start with: Sales and discount approvalCRM and sales
Back office
- The problem
- HR, finance and legal drown in repeated internal requests.
- What the platform does
- Internal requests, a base of regulations, summaries and reconciliations — as drafts for people.
- A person decides
- Payments, assessing people, legal decisions.
Start with: Internal requests and a knowledge baseAI employees
15 directions: where the AI’s work ends
The Pilot package includes three AI employees. The other twelve come with Business and above.
All 15 directions
SalesIn the Pilot package
AI prepares: Qualifies the request and drafts the reply and the proposal.
A person decides: Discounts, terms and sending the e-mail.
SupportIn the Pilot package
AI prepares: Identifies the topic and drafts an answer from the confirmed base; passes anything complex to staff.
A person decides: Unusual and difficult cases, sending the reply.
KnowledgeIn the Pilot package
AI prepares: Finds stale and contradicting documents and proposes the correction.
A person decides: Confirming and publishing the wording.
MarketingBusiness and above
AI prepares: Collects campaign results from exports and flags deviations.
A person decides: Any change in the ad accounts.
HRBusiness and above
AI prepares: Drafts a vacancy description and a summary of hiring stages.
A person decides: Any decision about a person.
FinanceBusiness and above
AI prepares: Compares plan with actuals and flags the gap before an invoice is approved.
A person decides: Payments and approving the budget.
ContractsBusiness and above
AI prepares: Extracts dates and obligations from a contract for a person to check.
A person decides: Legal assessment and signing.
OperationsBusiness and above
AI prepares: Runs a request by the procedure, watches deadlines, records deviations.
A person decides: Carrying out the steps and changing the process.
Customer successBusiness and above
AI prepares: Proposes an account health rating from a closed list of words.
A person decides: Talking to the customer and the terms.
QualityBusiness and above
AI prepares: Reviews conversations against a checklist and collects deviations.
A person decides: Conclusions and working with staff.
ProcurementBusiness and above
AI prepares: Collects requests and puts supplier terms into one table.
A person decides: Choosing the supplier and paying.
ProjectsBusiness and above
AI prepares: Collects tasks, sets due dates and shows what is overdue.
A person decides: Priorities and assigning people.
ComplianceBusiness and above
AI prepares: Checks actions against written rules and shows where evidence is missing.
A person decides: Responding to breaches and judging compliance.
Internal help deskBusiness and above
AI prepares: Takes internal requests, routes them to an owner and watches deadlines.
A person decides: Granting access and complex technical decisions.
AnalyticsBusiness and above
AI prepares: Explains a change in a metric and names the source of every number.
A person decides: Interpretation and conclusions.
Trust
How control works
Roles and permissions
18 roles and 164 permissions; the server checks every permission.
Approval
Money and promises — by a person’s decision; anything irreversible — by two people.
Spend limits
The daily cap is checked before the model is called.
Journal
Who, what, when and on what grounds. The application cannot change or erase a record.
Emergency stop
For an agent, a company and the whole platform.
Data isolation
Companies are separated by database rules, not by the interface.
One button stops every AI employee
All it takes is a reason. Every AI employee of the organisation is paused at once; they are resumed one by one, each in its previous mode.
What works now and what is plannedState as of 29 September 2026
Seller details, server location and what an external model may see are fixed in the contract before the pilot. Documents (in Russian) · Personal data (in Russian)
Pricing and how to start
- Demo
- Trial week
- Pilot or package
You choose the next step yourself — after a week on your own data.
Step 1 · free of charge
Demo — 30 minutes
We take one of your processes and show what the system does with it: intake, an answer from the base, handover to a person and the journal.
Book a demoStep 2 · 30 000 ₸
Trial week
For a week the system works on one of your processes and your own material, so you see it in action before deciding on a pilot or a package. What the week includes is agreed before it starts.
Book a trial weekStep 3 · your choice
A pilot or a package straight away
- Pilot project — 4–6 weeks, 500 000 – 900 000 ₸ one-off. The amount counts towards implementing a package.
- A plan is a monthly subscription with a free launch. Lite: 149 000 ₸ per month; the first 10 clients pay 99 000 ₸ for the first year.
What a pilot project gives you
- An organisation, roles and a second person with decision rights
- A knowledge base with confirmed answers and search that cites the source
- One to three AI employees in review mode
- Request intake and chat on your website
- Approvals, the journal and a restore drill
- A report with figures and a list of limitations
What we measure — before and after
- Time to first reply
- Share of questions closed from the base
- Honest “no data” outside the base
- Lost requests
- Cost of an answer within the limit
We measure the baseline in week one.
What we need from you
- One person on your side — 2–4 hours a week
- Material: prices, rules, frequent questions
- A second person with decision rights
- Your website domain for request intake
Not part of the pilot
- A WhatsApp channel for your customers, and voice calls
- Replies written by a model and sent without staff
- Guarantees on revenue or search rankings
- Payments inside the product
Plans: a monthly subscription, free launch
Working price list, 2026-10-22. The first 10 clients pay a lower price for the first year; prices may change after the first sales. The final amount is fixed in the contract.
Lite
kindergarten, learning centre up to 400 students, clinic up to 5 doctors
149 000 ₸
per month
- First 10 clients, first year
- 99 000 ₸
- Launch
- free
- AI employees
- 3: Support, Knowledge, Sales.
- WhatsApp, Instagram, Telegram and website chat
- ready-made assistants for your industry
- up to 5 agents at a time, 300 tasks a month
- 5 staff in the panel, one site
Start
clinic up to 10 doctors, school up to 300 students
249 000 ₸
per month
- First 10 clients, first year
- 179 000 ₸
- Launch
- free
- AI employees
- 8: Support, Knowledge, Sales and 5 more.
- everything in Lite
- bookings and reminders
- we check the answers weekly and extend the knowledge base
- a monthly report
- up to 15 agents at a time, 1,000 tasks a month, 10 staff
- a second site — 100 000 ₸ a month
Pro
school with 300+ students, a chain of up to 3 sites
590 000 ₸
per month
- First 10 clients, first year
- 399 000 ₸
- Launch
- free
- AI employees
- 15: Support, Knowledge, Sales and 12 more.
- everything in Start
- the full assistant catalogue, up to 40 agents at a time
- up to 3 sites, a report for each
- up to 3,000 tasks a month, 20 staff
Premium
top school, clinic chain
1 190 000 ₸
per month
- First 10 clients, first year
- 799 000 ₸
- Launch
- free
- AI employees
- 15: Support, Knowledge, Sales and 12 more.
- everything in Pro
- answers in Russian, Kazakh and English
- a dedicated manager
- one integration included
- a monthly report to the director
- unlimited agents, up to 10,000 tasks a month, 50 staff
Company
company with 100+ staff, CRM and 1C integrations
from 1 500 000 ₸
per month
- Launch
- from 150 000 ₸
- AI employees
- 15: Support, Knowledge, Sales and 12 more.
- the whole platform: CRM, the full assistant catalogue, roles and permissions
- CRM and 1C integrations — by estimate
- volumes — by contract
If the first month does not deliver, the second month is free.
There is no online payment: an invoice is issued and paid through a bank.
How it works
- System
Request
A customer writes on the site: “How much is an implant?” The request gets a number and becomes a CRM lead.
- AI prepares
Search the base
The answer is looked for only among confirmed records. No record — an honest “no data”.
- AI prepares
Draft reply
With an external model connected, an AI employee drafts a reply from the records found. The model is switched on by your decision.
- A person decides
Review and send
Staff check and send the reply themselves. The model never writes to customers — without staff only the website chat answers, under an approved auto-reply policy and with the verbatim text of a confirmed answer.
- A person decides
Approval
A discount or special terms — only by the decision of a person with the right role.
- System
Journal
Every step is recorded: who, what, when and on what grounds.
How the launch goes
- Knowledge basePrices, rules, frequent questions — a person confirms every answer.
- Roles and limitsWho may do what and how much to spend on AI — the owner decides.
- ChannelThe domain is declared, the widget switched on, intake verified.
- Review modeAI employees run the whole path in the sandbox.
- Go liveBy the decision of two people; a daily report on spend and errors.
Frequent questions
Does the platform replace staff?
No. It takes over repetitive preparation. Responsibility, money, contracts and decisions about people stay with staff.
Does the AI answer customers without staff?
The model does not: staff send its drafts. Only the website chat answers without staff — if the organisation switches it on and an auto-reply policy is approved for it: one person proposes it, another approves it, and the chat may answer only with confirmed wording, word for word, on allowed topics. Without such a policy — and by default there is none — the chat passes the question to a specialist.
Where does an answer come from, and what if the base has none?
Only from answers your staff have confirmed, with the source. No answer — an honest “no data” and a handover to a member of staff.
Can the AI spend money by itself?
No. A discount, a payment, a commitment to a customer — only by a person’s decision. Model spend is capped daily: once the cap is reached, no run starts.
Where is the data kept, and can other customers see it?
Each company’s data is isolated by database rules, and tests check it. Where the server is hosted and what an external model may see is fixed in the contract before the pilot; a lawyer checks the requirements of Kazakhstan’s personal data law before signing.
Do Instagram, WhatsApp and voice work?
Instagram and WhatsApp are connected at implementation: messages land in Tickets, a reply goes out after a second person approves it, and the auto-reply sends approved answers — all written and covered by tests; a Meta app and a business account have to be set up for your company. The voice channel is built and covered by tests, but no real call has been made yet.
Does the system work in Kazakh?
The website chat works in Kazakh, Russian and English: under an approved auto-reply policy it answers in the language of the question when the base has a confirmed answer in that language; otherwise the question goes to staff. The panel interface is in Russian for now; Kazakh and English are prepared for the next release.
Do you have customers and case studies?
There are no public case studies yet, and we do not invent them. We check the product with automated tests on made-up data — that is not a customer result. Your figures are measured in the pilot.
Request
Book a demo
Write a few words about the task on WhatsApp or by e-mail — we will agree on a time and show the system on your process.
Request via WhatsApp or e-mail
The request form will appear here once intake from this site is switched on. Until then, write to us on WhatsApp or by e-mail — a person reads them.
Message us on WhatsApp Send an e-mailWhatsApp: +7 778 900 10 00 · aaa.business.os@gmail.com
What happens next
- A person reads the request, not a bot.
- We reply to the contact in your request and agree on a time.
- We show the system on your process — 30 minutes.