How to read this page
State as of 29 September 2026. Every line has a basis in the product documents: nothing is called ready here without a check.
More detail
Seller details, server location and what an external model may see are fixed in the contract before the pilot.
Website request intake
Switched on at implementation
A request becomes a CRM lead. On your site it is switched on at implementation: domain and widget.
Website chat
Switched on at implementation
Takes a visitor’s question in Kazakh, Russian or English and passes it to a specialist with the contact details; the “Contact a specialist” button is always visible. It answers by itself only under an approved auto-reply policy. Switched on by the organisation.
Chat auto-reply on a topic whitelist
Switched on at implementation
It answers only with confirmed wording, word for word, on allowed topics, keeps a journal with the rules version and stops in four independent ways. It is switched on by a policy one person proposes and another approves. In production since 28 September 2026; not yet tried on real visitors.
Connected at implementation
Message intake and draft replies are written. We connect it to your account at implementation, through a Meta app.
Next channel
There is a WhatsApp business account. Connecting the channel to the product is the next development step.
Voice channel (Voice AI)
Built, no calls yet
Built and covered by tests, but no real call has been made yet — until then it does not count as working.
Panel interface in Kazakh and English
In development
Being prepared for the next release: some sections are Russian-only for now, and a native speaker is checking the Kazakh. The website chat already works in three languages.
Online payment
No
None. An invoice is issued and paid through a bank.
Basis: product documentation. This page describes what exists in this build, not what is planned.